Flew with them last year, plane was old and the seats did not have much leg room or width, staff were not very friendly. Coming back from
Dalaman to Manchester had a 9 hour delay, they put the people up who booked with a tour company in hotels, and those people with small kids (which made sense), those of us that were left, seemed to be people who were flight only were brought to a nearby
hotel that the airline staff used, there were no rooms available though so we had to try and "rest" in either a hot and stuffy lounge, on whatever sunbeds were around the pool or on the chairs or the marble floor on the terrace at the front of the hotel, we were on the terrace, it was August and the early mornng sun was hot and the midgies were busy, we were given breakfast but if we wanted a drink of juice or pop, we had to pay for it. Little or no info from Monarch during the delay.
We have flown with Monarch before this and found them to be good with plenty of room and little or no delays (our delay was due to a technical fault and another plane was flown over to replace it which was fair enough,it was the way in which our group were treated that we were not happy with). The way the seats were done seemed to be so that they could get as many people on the plane that they could.
So am afraid have gone off Monarch after last years flight, spoilt an otherwise great week in Marmaris!!
Polly