The email I sent bounced back from the shop, so I have sent a fax.
I have contacted the Turkish Tourist Authority in the UK who have a department who will deal with complaints, await a response.
I took the ring to 3 jewellers in the UK, who all commented on the yellow of the stone when we were told it was an F.
I think I will try and get a geological certificate through Hatton Garden, tried to contact the associations direct but they seem to be in America.
When I got engaged to my husband he was a student so we could not afford an expensive ring. We have been married 8 years and so he wanted to buy a special ring for me. I wanted a good quality stone so specifically requested VS1 F/G up to 1.5 carats.
We stayed at the
Marti Resort and the jeweller there mentioned that the shop we were buying the ring in swapped stones. I thought it was sour grapes and did not believe him.
The vaulation is the UK is more than we paid in Turkey but that is not the point, we were mis-sold the diamond, and it is not worth the double they discussed.
We really looked into this and I feel like I have been a complete idiot!
Katie