Refunds.

[BOBUK]

hI,,,anyone still waiting for their refund from CAA after Holidays4U went bust?

[juejue]

No, we got ours back at the end of September which I was pleasantly surprised with as we paid by debit card.

[deeve]

yeh got mine back monday paid direct into my bank all £1,500 with no deductions ,i was expecting some administration fee how some people were talking

[reesy1959]

I got paid back within two weeks, and I got home from Icmeler on Monday night to have a nice letter to say I have also been awarded £278 in consequential losses - that can go towards next Septembers flights

Hope you all get paid up soon.

[BOBUK]

Got my consequential losses last week from CC Co. but still waiting for flight costs from CAA.Got acknowledgement from them on 31st August.

[plum]

got home on tuesday to a nice suprise letter saying refund paid into bank while we were away

[deeve]

what are consequential losses for

[dksbbs]

what are consequential losses for

Its for the additional cost of replacing the holiday.

My 4 original flights were £695 to fly on the 5th August, when H4U went bust on the 3rd, I booked replacement flights to Rhodes and then a ferry to Marmaris, these replacement flights were nearly £1350 so we could go on holiday.

I claimed for my initial flights via my credit card and was refunded the £695 about the 15th of August. When I came back from holiday I read about Consequential losses and section 75 of the credit act on this site. I then made a claim for the additional £655 against my CC and received that back two weeks ago, I forgot to claim for 1 night missed hotel and €22 for a taxi between Rhodes airport and the port, my friends also received their consequential losses from another CC company including hotel etc.

Dave

[dodge]

Hi All
Has anyone booked with Barclaycard had there consequential losses refunded we have had the original booking fee for this year and next but not had losses & has anyone re-booked & claimed losses for next year on barclaycard

cheers dodge

[kirky]

i received £695 from barclaycard 2 weeks after i made claim how do you claim for other losses i ended up booking package deal £2300 cheers

[BOBUK]

Hi Kirky,,,well done.You can claim for "consequential losses",the difference between the original flight costs and the cost of your rebooked ones.Not sure if they will pay for the accomodation though.Write off to Barclaycard.They will probably try to fob you off first,if they do ring the Financial Ombudsman.They are free and excellent.

[dksbbs]

i received £695 from barclaycard 2 weeks after i made claim how do you claim for other losses i ended up booking package deal £2300 cheers

You can claim only for the flight part plus other losses due to the the failure of AgeanFlights, eg we were unable to use a room for one night which we had to pay for.

You will need your holiday company to give you a breakdown of the package so you can claim like for like of what you lost, I don`t think you can include your hotel unless you had to pay out for your old hotel, then it has to be of equivilant standard.

Also I believe there is 120 day limit to claim but I may be wrong.

Dave

[dksbbs]

Kirky, enable email on your profile and I will send you a copy of the letter I used for my consequential loss claim.

Dave

[BOBUK]

Is anyone still waiting for their refund from the CAA?

[Sue]

Worth looking into but I think it 6 years you have to make claim

[dksbbs]

Just checked, the 120 day rule applies to charge back, my mistake.
http://www.moneysavingexpert.com/shoppi ... exceptions

Dave

[kirky]

Cheers dave for information

[sueles810]

Hi Dave,
would you mind sending me a copy of the letter please, am just about tosend off for our extra losses
many thanks
Sue

[Brownie1]

Just to clarify - I paid £815 by CC for my original flights with Aegean. A week before we were due to fly they went bust. I made a claim for a refund to Barclaycard. I then purchased new flights at a cost of £2350 to fly on the original date - also by credit card.

When I got home, Barclaycard had refunded the £815.

Am I entitled then to claim the difference (£1535.00) back from Barclaycard????

[BOBUK]

Yes,,Brownie1,you can claim the difference back under "consequential losses" from your CC Company.If they wont pay,got to the Financial Ombudsman.