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TICKETS - THOMAS COOK

PostPosted: 01 Jul 2012 19:40
by helen2904
Travelling with TC on the 27th July from Manchester. No tickets have arrived as yet. Is anybody else on this flight, and do you think we will receive E Tickets? If not what do you suggest.

Helen

Re: TICKETS - THOMAS COOK

PostPosted: 01 Jul 2012 19:42
by teac532s
Hi

We used T Cook and we flew out on the 11th June. Only got our e tickets one week before we left as they said they were behind with the new ticket system. Hope this helps

Re: TICKETS - THOMAS COOK

PostPosted: 01 Jul 2012 19:43
by dksbbs
You don't normally get tickets now, my daughter travelled with them on the 17th June, she just took her itinary.

Dave

Re: TICKETS - THOMAS COOK

PostPosted: 01 Jul 2012 19:45
by sandybeach
Not on the flight but recently flew with Thomas Cr**k and we received our email tickets 10 -15 days before our flight, if you check your original booking I think its on there stating when you will receive.
Word of warning they are very strict with the luggage allowance and we were charged £42 for 3kgs of excess luggage allowance. Dalaman also charging £14 per kilo for excess luggage allowance.
Sandy

Re: TICKETS - THOMAS COOK

PostPosted: 01 Jul 2012 19:48
by helen2904
Thank you all for your kind and quick replies. On our booking form this year it states that we have 20kg. I hope this is ok, as I don't particularly feel like paying excess.

Re: TICKETS - THOMAS COOK

PostPosted: 01 Jul 2012 20:11
by markthomson1
We fly with them on the 21st from Glasgow.On our booking it says to call them if we've not received our tickets 2 weeks before we fly.

Re: TICKETS - THOMAS COOK

PostPosted: 01 Jul 2012 21:03
by redrhino12
I went with TC early June and just took our Summary receipt with the confirmation number on.
No Tickets were sent to me
Gene

Re: TICKETS - THOMAS COOK

PostPosted: 01 Jul 2012 21:20
by chrisx
We travel on the 29th and recently popped in to shop to ask they said between 1 to 2 weeks before departure.

Re: TICKETS - THOMAS COOK

PostPosted: 01 Jul 2012 23:37
by marjorie arnold
When I went with T C in may we had e tickets, I had booked in Feb. I booked again in May for August and when I did not get my e tickets I rang them and they said they were now ticketless and to just take your itinary. As redrhino was told the same and he is now there ok I assume that is correct. Not sur why other people are not being told the same.

Re: TICKETS - THOMAS COOK

PostPosted: 02 Jul 2012 04:47
by noodles1609
We had no tickets in May, just took the itinery. Had e-tickets when we booked, but then they changed the time and never sent anything else through. No issued had either end - we had 20kg also, a smidge over on one case, on the nose on the other and they let it through at Manchester :)

Re: TICKETS - THOMAS COOK

PostPosted: 02 Jul 2012 17:39
by markthomson1
I have just been onto flythomascook website.When I enter my booking reference it says you can check in online and choose seats from 1 week before you fly, up to 25 hours, before you fly.You can also put in your API or advanced passenger information which is required by any country you fly to now.You can also re-send your booking conformation which you should take to the airport with you.

Re: TICKETS - THOMAS COOK

PostPosted: 02 Jul 2012 19:24
by Bev64
We fly out on the 16th with Thomas Cook and I got etickets the other week through the post, like markthomson1 says you can go on line and pre book your seats at a cost of £7.50 each way and then check on line the week before and put you api details in to I did all this yesterday will check in on the 9th. Hope everyone has a fab holiday!!!!

Re: TICKETS - THOMAS COOK

PostPosted: 02 Jul 2012 23:36
by marjorie arnold
Can someone explain to me what advanced passenger information is please. I have booked with TC and have confirmation, also have wheelchair assistance and seats suitable for someone with limited mobility. What other info do they want

Re: TICKETS - THOMAS COOK

PostPosted: 03 Jul 2012 08:25
by Katiehutchinson_1991
if you book online then all you require is the itinery that is emailed to you containing the flight details and the reference number
xx

Re: TICKETS - THOMAS COOK

PostPosted: 14 Jul 2012 09:44
by cockney boy
We received our e tickets last week,there are 5 of us coming with all our names on the e -tickets.Would we have to have a copy per person or just the one print off with all our names on.Probable sounding a bit thick here but i want to make my travelling as smooth as possible.Thanks :?

Re: TICKETS - THOMAS COOK

PostPosted: 14 Jul 2012 10:35
by MistySunshine
We just take two copies of the e-ticket with us to the airport - one for going and one for the return (in case I lose one) for all our party. As long as you are all on the same booking just one copy is ok. :)

Re: TICKETS - THOMAS COOK

PostPosted: 14 Jul 2012 12:04
by chrislee
just got back,booked with t/c online,all you need is your printed itinary for your booking ,all your details will be on there ,go to check in and get your boarding tickets,and do the same coming back,they are strict with luggage weight,I always weigh my luggage on a luggage scale before i go. :D

Re: TICKETS - THOMAS COOK

PostPosted: 14 Jul 2012 17:52
by cockney boy
Hi thanks for the replys we have got 20ks to be on the safe side but will still be using my scales.Good idea about taking 2 copies . 8)

Re: TICKETS - THOMAS COOK

PostPosted: 15 Jul 2012 07:17
by KarenH
i have just amended something on my thomas cook holiday, and i asked about tickets, we go in august. the lady told me all tickets are now E tickets, and just print off the email and take it with you.