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flight delays compensation

PostPosted: 22 Nov 2014 19:59
by sandybeach
http://www.moneysavingexpert.com/travel/flight-delays
Now that the supreme has ruled that the airlines must pay out, has anyone received compensation?

I put my claim in with mom arch in September for my five hour flight delay but have only received the standard email and can see this taking a long time . Anyone's thoughts ?

Re: flight delays compensation

PostPosted: 23 Nov 2014 11:21
by blondie
All I would say is, don't give up - they do tend to fob people off to begin with, but keep on at them and hopefully it will pay off in the end

Re: flight delays compensation

PostPosted: 24 Nov 2014 09:24
by chezza100
Good Luck Sandybeach

Reading the link you posted looks like the culture will change, which is good.

I see there's lots of dependencies on the reason for delay, the airline & the route before compo will be paid. Seems a bit of a minefield but worth the effort I'm sure.

Re: flight delays compensation

PostPosted: 26 Jan 2015 21:49
by sandybeach
Compensation received and flights rebooked for August and September, thanks Monarch , received enough to also pay for a bottle of champagne on the flight out. Thank you JT for booking the extra night at sun village. Looks like I will be bringing your winter woollies on the September trip.
Sandy

Re: flight delays compensation

PostPosted: 27 Jan 2015 12:17
by JT
Cheers Sandy