onurair

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onurair

Postby stonie » 27 Jul 2010 19:54

flying out to dalaman with these next friday and just printed the tickets off and noticed that you have to confirm with them by telephone 2 days prior to your return that you will be on the flight,pretty mad i think...anyone else flew with this airline and contacted them prior to return...
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Re: onurair

Postby Wimpy » 27 Jul 2010 20:06

Hi,
Have flown with Onur Air the last few years we have never had to phone in prior to our return,perhaps it's something new.
Regards Wyn
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Re: onurair

Postby beth » 27 Jul 2010 20:11

hi :)
we have flown with onurair over the last few years and have never phoned prior to coming home.i know it says on the tickets to contact 2 days before travel but i thought it was to confirm times of flight.i am going with them on 22nd august so i will have to check when i get my tickets. :?
am offto phone son as he flies with them on sunday get him to check for me
beth
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Re: onurair

Postby stonie » 27 Jul 2010 20:22

beth wrote:hi :)
we have flown with onurair over the last few years and have never phoned prior to coming home.i know it says on the tickets to contact 2 days before travel but i thought it was to confirm times of flight.i am going with them on 22nd august so i will have to check when i get my tickets. :?
am offto phone son as he flies with them on sunday get him to check for me
beth



yeah,just re checked and its a paragraph on the top right hand corner asking you to re confirm your return flights prior to return to uk,you can call there office in marmaris or bodrum but to be honest i think it is to confirm that the flight times havent changed whilst you are in Turkey,i will be doing it just incase.....
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Re: onurair

Postby Chocoholic » 27 Jul 2010 20:31

I have always phoned as many airlines ask you to do this. If there are any changes and you miss your flight you do not have a leg to stand on regards any legalities and you will have to arrange and pay for another flight home and I am not willing to take that risk and chance it. The transfer companies usually will do this for you but I would rather not rely on anyone else and if I am not on a package holiday as I said I ALWAYS ring as it specifies. I have always got through straight away and there are English speaking staff that are very competent on the phone. If it states you should ring then you should, no question or doubt!
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Re: onurair

Postby Vikki » 27 Jul 2010 21:55

I have never heard of this before we are flying with them in september so if it states on our tickets to do so i will deffo ring them to confirm ,just to put my mind at ease
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Re: onurair

Postby dksbbs » 27 Jul 2010 22:32

Chocoholic wrote:I have always phoned as many airlines ask you to do this. If there are any changes and you miss your flight you do not have a leg to stand on regards any legalities and you will have to arrange and pay for another flight home and I am not willing to take that risk and chance it. The transfer companies usually will do this for you but I would rather not rely on anyone else and if I am not on a package holiday as I said I ALWAYS ring as it specifies. I have always got through straight away and there are English speaking staff that are very competent on the phone. If it states you should ring then you should, no question or doubt!


I always ring, there was a case a couple of years ago an airline used by DIY people changed their flight time to two hours earlier for operational reasons and a group of people missed the flight and had to pay for new tickets to get home the following day with another airline, they also had to pay for an overnight hotel . Many travelling with Onur Air don't have a rep who would normally check this for you.

Be safe ring up as requested, I even will confirm my outbound flights tomorrow just in case anyting has changed since receiving my tickets 3 weeks ago.

Dave.
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Re: onurair

Postby dodge » 27 Jul 2010 23:00

Yes think you always have to check usually were you are staying check for you

cheers dodge :lol:
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Re: onurair

Postby 3 bellsmcfc » 27 Jul 2010 23:05

I flew back with this joke of an airline from Dalaman 12 days ago, went to the toilet 20 minutes into the flight, the door locked shut, I had to spend the rest of the flight stuck in there, even when we landed at Manchester it took over 2 hours for their staff to open the door. All in all I was stuck in there for 6 hours. I am awaiting their response at the moment.
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Re: onurair

Postby redrhino12 » 28 Jul 2010 07:40

I always ring the airline 2 days before just to confirm and make sure the flight timeings are still ok.
Only takes a minute and they are English speaking on the other end of the phone.
You would not be covered if there were flight changes and you hadnt rung in to confirm.

Gene
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Re: onurair

Postby bill atkinson » 28 Jul 2010 07:50

hi when you are flight only,it tells you to contact the office 2 days in advance, it takes minutes to do this,and the number is provided,[english speaking office] its in your own interest,for time changes etc. If you are on a package deal with a REP .they will or should inform you if the company ,s worth its salt, Also don,t knock onur air as a dodgy toilet door lock can happen any where,especially the hammering they get. BILL
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Re: onurair

Postby dksbbs » 28 Jul 2010 10:06

Just confirmed my outbound flight for this Friday, Manchester OHY380 11:00, no changes to departure time so in just under 48 hours hopefully I will be now accelerating down the runway and taking to the air.

Dave
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Re: onurair

Postby stonie » 28 Jul 2010 11:23

Oh dear 3 bells sounds like you had a torrid time in the toilets for all that time, you must of had a few number twos in that time, I just hope that that happens to my mate who we are flying with next Friday, would be quite funny
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Re: onurair

Postby romilee » 31 Jul 2010 18:23

It did seem a little stressful halfway through your holiday to have to phone to reconfirm your home-bound flight and I understand that a mid-holiday flight-time change is quite rare.

ICR helped me with this too. :D

However, couldn't you just guarantee that the one time there was a change would be the time you didn't bother to phone?...too risky to take the chance, really.

Also, we had wonderful flights with Onurair....a short delay but a roomy plane, great flight and pleasant staff...I was impressed...and relieved after reading some horror stories.,,so well done to Onurair.
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Re: onurair

Postby Fanny » 01 Aug 2010 17:27

We booked Onur with Aegean and they've changed the flight time [as expected haha] and also the airline
We're now flying with Pegasus who unfortunatley depart from Term 1 at Manchester - was quite looking forward to a cheeky airside cigarette at Term 2 where Onur fly from
Not to worry though, this time tomorrow we'll be there :D
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Re: onurair

Postby Chris » 01 Aug 2010 18:56

Fanny,Im sure you can smoke in Terminal 1 also at Manchester now,I think you go up the stairs to cafe and go left,and its sign posted from there. :)
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Re: onurair

Postby Fanny » 01 Aug 2010 21:17

cheers for that Chris - guess it will be a case of following my nose hahaha

didn't get chance to have a look at the beginning of June - made it thru security just as the flight was boarding, but that's another nightmare story

if there IS smoking in Term 1, I'll be sure to post on the forum to let the addicts know :wink:
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Re: onurair

Postby John V » 02 Aug 2010 06:05

When you have booked a flight with Onur air you have no other contact with a rep. other than by using the telephone.This being so it is advisable to confirm flight arrangements 2days before as the onus is with you.I telephone from the Hotel reception free of charge and it has always been a British person who answers so it takes only a minute to complete the confirmation.
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Re: onurair

Postby stonie » 02 Aug 2010 11:46

JUst another thought on this airline as we fly this Friday being is that our baggage allowance is only 15 kgs per person I take it that so long as our 4 combined weights are no more than 60 kgs we will not incur excess costs, not that my 2 mankini's , and 2 pair of shorts and flip flops will weigh much its just my wife and daughters numerous shoes will be bang on the weight... and one of our cases is already 21 killo
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Re: onurair

Postby john G » 02 Aug 2010 13:10

I'm not sure you can combine cases anymore.
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