companies exploiting customers

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companies exploiting customers

Postby kerry&sue » 22 Jul 2010 16:36

hi all since the collapse of goldtrail we have been desperately trying to get flights for my son who was booked with goldtrail in a party of forty people going on my brothers honeymoon we found flights from birmingham 6th september with mo**** so we tried to contact all passengers and by the time we had the price had increased by £90 per person my wife and i are travelling on the same date with je* and we have noticed that the same holidays that were being offered for around £400 per person for two weeks bed and breakfast are now nearer £600 i understand that companies will make a little bit extra but find these increases really over the top especially when most people are really struggling to find the money all over again till they get there money back from the caa
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Re: companies exploiting customers

Postby Colette » 22 Jul 2010 17:32

It annoys me, as I would respect these companies more and be far more likely to use them and recommend them, if they had sympathy and left there prices alone or even lowered them by a couple of pound.
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Re: companies exploiting customers

Postby Vikki » 22 Jul 2010 17:59

Sad as it is these companys are just making money out of peoples misery they should be ashamed of themselfs
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Re: companies exploiting customers

Postby JT » 22 Jul 2010 19:55

Ah but it doesn't work like that at all (ok some companies may)

When a group book a flight the next set of seats automatically go up in price so they get the optimum price for the aircraft.

Just a case of not getting in quick enough and 40 seats is a hell of a lot to try and book.

If you drop me an email I can check around for you and see what I can do
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Re: companies exploiting customers

Postby weetoony » 22 Jul 2010 20:10

We had been holding off booking but checked Tommy's prices on Saturday and Sunday after Goldtrail went down and there was little change. For some reason, I checked again on Monday and they had jumped by £50.00 per person. After being caught out by Excel and Scottravel I should have known better, certainly older but no wiser and certainly too trusting.

Booked now with good flight times, accommodation that I want to try and taxi transfers for under a grand. If I had booked early, I would have been at least £250.00 better off.

Anyway, who gives a s--t, at least we are on our way. The weetoonies are comin' down the road :D
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Re: companies exploiting customers

Postby Katiehutchinson_1991 » 22 Jul 2010 20:43

TC are awful im trying to change my flight to get back home earlier than before so i can avoid going to Rhodes
and they want to charge me 350 pounds with baggage for a one way flight for one person
its a joke
xxxx
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Re: companies exploiting customers

Postby goodlookinbill » 22 Jul 2010 20:47

seems funny i have 2 tickets below market value. and nobody's seems interested very strange.
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Re: companies exploiting customers

Postby reesy1959 » 22 Jul 2010 20:57

I think it stinks too, a few weeks ago I was watching flights on a daily basis, and as it got closer to the departure date, the prices were coming down. I even emailed TC about this, as I booked last year with them for the holiday we have just come back from 2 weeks ago.

Now as I am checking, the same flights as I have made for June and Oct for next year, TC from Cardiff, the flights are coming up at £1229.56 for two adults, for 2 weeks leaving Cardiff on 11th June 2011 (flight only!). I paid £520 this year for the same dates - absolutely atrocious of T Crook. I will definitely be avoiding them at all costs if possible in the future.

The same flights for the above dates for next year, I have already booked with Aegean at a cost of £340 between the both of us, and thats with 20kg of luggage. Crooks price above is BEFORE luggage has been added.

Scanadlous, they should be totally ashamed of themselves, I just see them as such robbers.
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Re: companies exploiting customers

Postby reesy1959 » 22 Jul 2010 20:58

goodlookinbill wrote:seems funny i have 2 tickets below market value. and nobody's seems interested very strange.


Bill, maybe you should go to your profile and select to show your email address, you may get a bit of interest shown then, as the PM facility has been disabled.
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