could someone explain please?

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could someone explain please?

Postby skilly » 22 Aug 2010 19:06

I wonder if anyone could explain this for me.
We are going to Icmeler in 2 weeks and our flights provider (Custom Flights) went bust , luckily we got new ones and the claim has been settled by CAA.
Tickets arrived last week, we're flying with Onur Air.
I read in the paper this morning that many more travel companies will collapse in Sept/Oct.
My question is ,if my tickets have arrived, are they already paid for, and if so has Onur Air been paid and if not where is the money, is it still with the agent and when does Onur Air get paid.
Sorry if I sound a bit thick :oops: but I would really like to know this , any help would be appreciated.
skilly
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Re: could someone explain please?

Postby JT » 22 Aug 2010 20:41

H4U took over the flights when Custom went bust so no doubt your booking will now be with them.

Atol paid H4U the monies for your ticket
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Re: could someone explain please?

Postby skilly » 22 Aug 2010 21:04

Thanks for that admin, so the only way I could lose my hol is if H4U went bust ?
skilly
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