Independent Holiday Co Going Bust?

[tf7]

Im not sure if im getting paranoid or what? Please read and Advise where possible?

A week last Sunday we Booked A Holiday to Icmeler (Yippee) with the same Company whom we travelled to Marmaris Last Year, As an independent they send you vouchers via email for your Flight, Hotel and transfer arrangements (just like last year)

On receipt of the Vouchers I studied them and found some queries in relation to the actual Holiday that we had booked (Thankfully I had Scanned the Original Page on the Website) there written instructions and T@C's are that you email them with any issues/problems/queries?

For 5 days solid I have sent an Email (They claim they will respond within 24 Hours) to get answers to my queries, We have also tried to Fax all correspondence (this was returned "engaged")

Thankfully we paid in full by credit card (I think we are covered as the purchase is over £100) but we are generally concerned that NO response has been forthcoming from them.

In Fairness the Voucher Suppliers are well known reputable Companies (I dont think I am allowed to Name them? but i assume they would honour rhe bookings) so if yourholiday (hint) supplier is unable to answer there phones then perhaps you might have problems too.

Hopefully we will be in Icmeler August 19th , my first hoiliday there since August 01, How will I ever fail to remember the drubbing England Gave the Germans and the Hospitality and Friendship shown by all.

Sorry for the Rant?

[Luna]

Can you give us a big hint as to who you booked with or pm me

Thanks

[tf7]

yourholiday (hint)
think that says it all!

Just thought I would compose A generic reponse , my concerns are due to the lack of service and customer care to which I have experienced, my headline was based on this FACT alone, if someone failed to mend your car your heating despite numourous forms of contact, then Im sure you would have the same reservations, I have just opend my email and I have a reply, I wil keep you all informed of any update.

I have no wish to put the fear of god into those whom are travelling independently.

[viking pete]

I booked with that same organisation last year and was left at Manchester airport the night XL went down apart from sending me a link to a claim form - thats the extent of their customer service . no help or advice since. the good news is they are a subsiduary of a much bigger group - so wouldnt think you have too much too worry about .

[tf7]

I booked with that same organisation last year and was left at Manchester airport the night XL went down apart from sending me a link to a claim form - thats the extent of their customer service . no help or advice since. the good news is they are a subsiduary of a much bigger group - so wouldnt think you have too much too worry about .

I have just sent them the "MOTHER IN LAW FROM HELL" email
will keep you all informed, enjoy yourholidays see you in heaven Thursday 20th August

[tf7]

I booked with that same organisation last year and was left at Manchester airport the night XL went down apart from sending me a link to a claim form - thats the extent of their customer service . no help or advice since. the good news is they are a subsiduary of a much bigger group - so wouldnt think you have too much too worry about .

Lets hope it dosn't happen this year then?

Many thanks for the PM's but please read the thread carefully and you will find out for yourselves whom I have booked with, may I add that the (Voucher) suppliers of Hotel and Flights are 100% reputable and fully bonded, its the co that sold the package that I am having trouble with.

Enjoy yourholidays

[JT]

Maybe the heat but I still haven't got a clue who we are talking about

Last edited by JT on 22 Jun 2009 08:09, edited 1 time in total.

[tony1947]

i look on this http://www.caa.co.uk/default.aspx?catid ... agetype=87
every day and you can see whos going bust

[Sue]

Maybe the heat but I still haven't got a clue who we are talking about

its not even hot here and I havent a clue

[swc24]

any news tf7 onYOURHOLIDAY

Steve

[tf7]

[quote="swc24"]any news tf7 onYOURHOLIDAY

Not a lot occuring, we have a contact source name, and we are awaiting further correspondence from them.

[JT]

Aha got yoy now.

I have never ever heard of that company

The penny has just dropped for me
I have been trying to suss what the OP was saying. Googled it and now everything is clear.

Sometimes you just cant see the wood for the trees .

I hope everything turns out good for tf7 and anyone else who are with this company.

[alan t]

it must be the heat as i dont have a clue what company it is can anyone pm me please

[tony1947]

i still dont know someone please pm the name