not a good weekend
07 Apr 2008 18:54
hi. everyone....
we booked our holiday last october for 21 days on the 27th july, and we got an email from our tour operater yesterday informing us that our flight had been cancelled....what a bummer !, and get this no alternatives have been offered to us, so we phoned them to find out why and no reason was given, they also said we would have to compensate the apartments we booked as they would also be cancelled as no flights are available for the dates we need, what do you all think of that.
we are trying to get another holiday for a bit earlier maybe june/early july, as we are going to be grandparents for the first time in the middle of july,we don't want miss that while we are on holiday, our daughter would never forgive us.
we wondered if it was something to do with a 21 day holiday, rather than 14, has anyone else had this happen, i hope we can get something else as we would'nt like to do without our icmeler fix this year.
spoke to leon from the havana he offered his spare room, but it's a flight thing i told him, but was'nt that nice of him, he's now my favourite turk, lol.
if we get something else booked we'll let you know, thanks for listening.
tony & paula
we booked our holiday last october for 21 days on the 27th july, and we got an email from our tour operater yesterday informing us that our flight had been cancelled....what a bummer !, and get this no alternatives have been offered to us, so we phoned them to find out why and no reason was given, they also said we would have to compensate the apartments we booked as they would also be cancelled as no flights are available for the dates we need, what do you all think of that.
we are trying to get another holiday for a bit earlier maybe june/early july, as we are going to be grandparents for the first time in the middle of july,we don't want miss that while we are on holiday, our daughter would never forgive us.
we wondered if it was something to do with a 21 day holiday, rather than 14, has anyone else had this happen, i hope we can get something else as we would'nt like to do without our icmeler fix this year.
spoke to leon from the havana he offered his spare room, but it's a flight thing i told him, but was'nt that nice of him, he's now my favourite turk, lol.
if we get something else booked we'll let you know, thanks for listening.
tony & paula
07 Apr 2008 19:06
Hi
Give John a call at ICR although the agent you booked through does not have flights for the dates you want ICR might have all it takes is a phone call and that could save your holiday the number is 0151 289 3939
Steve
Give John a call at ICR although the agent you booked through does not have flights for the dates you want ICR might have all it takes is a phone call and that could save your holiday the number is 0151 289 3939
Steve
07 Apr 2008 19:17
Hi
Bit confussed as why you would have to compensate appartments did you book flights and appartments at the same time with travel agent?
I take it you would have paid a deposit when booking. If they cant give you original dates. I would go back and ask them to change my booking to the new dates you want.
As SWC24 says give ICR a call they might be able to fix you up.
Lynn
Bit confussed as why you would have to compensate appartments did you book flights and appartments at the same time with travel agent?
I take it you would have paid a deposit when booking. If they cant give you original dates. I would go back and ask them to change my booking to the new dates you want.
As SWC24 says give ICR a call they might be able to fix you up.
Lynn
07 Apr 2008 20:12
i'm confused too lynn, we did book both accomodation and flghts together,we've also given them new dates and they say they will get back to us.
If we have no joy with them we will take you and steve's advice and give John a call.
If we have no joy with them we will take you and steve's advice and give John a call.
Re: not a good weekend
07 Apr 2008 20:17
hı my best mate tony ıts leon cum on rangers lol ı told u mıllıon tımes ıf u need tıcket or holıday fone my frıend ın kırby name ıs john ıcr he wıll help you wen we need a tıcket we fone hım and ıts no problem he gets ıt
07 Apr 2008 21:17
Hahaha nice one Leon.
In case people are a bit puzzled with Leon posting under Zaza's name and vice versa, well..... they are both daft and can't work it all out.
In case people are a bit puzzled with Leon posting under Zaza's name and vice versa, well..... they are both daft and can't work it all out.
cancellation
07 Apr 2008 21:37
Sorry to hear that topasmire have been let down, can you say who your tour opperators are.?Try contacting ABTA and ATOL and I hope you get it sorted. I would like to remind most of you the cheapest is not always the best..................I am sure you know this
07 Apr 2008 21:39
hi topasmaire.
thats terrible my daughter works for a travel film she said keep pestering them they have to give you something its horrible when that happens good luck lynn
thats terrible my daughter works for a travel film she said keep pestering them they have to give you something its horrible when that happens good luck lynn
07 Apr 2008 23:08
Hi Tony and Paula
Like the others have said, keep chipping away and you'll manage to get there!
Marjorie - looks like you're just warming up on the advice front, keep it coming!!
Like the others have said, keep chipping away and you'll manage to get there!
Marjorie - looks like you're just warming up on the advice front, keep it coming!!
08 Apr 2008 16:42
Topasmire
As others have said keep on at the agents as they should have offered an alternative. You could check online for flights and then if you find them for 3 weeks tell them.
Hope you manage to get it sorted and have a lovely holiday and enjoy becoming grandparents in July
Andrea
As others have said keep on at the agents as they should have offered an alternative. You could check online for flights and then if you find them for 3 weeks tell them.
Hope you manage to get it sorted and have a lovely holiday and enjoy becoming grandparents in July
Andrea
