Terms and Conditions

Your Contract:

These are the conditions of the contract between (“you”) and ICR Travel Ltd. trading as Icmeler Online which will be referred as ICR on this contract.
When you book a holiday, a contract is made when we confirm your booking. The person making the booking accepts
these conditions on behalf of all members of the party and accepts responsibility for paying for the whole holiday.
You must be at least 18 years old to make a booking with ICR.

We try to make sure everything on this Web Site is accurate but it may be produced months before you book.
Because of this, we reserve the right to make changes between publication and when you book. We will tell you
about any changes before we enter into a contract with you.

Financial Protection

Any service purchased from ICR Travel Ltd. or any holidays booked is protected by the Turkish Association of Travel Agencies. We are registered under membership number A-2207. For further information, you may visit the TURSAB website at www.tursab.org.tr

Any flights booked using ICR services are covered through your flight Operator's license or equivalent depending on the country you booked your flights from or we may have booked on behalf of you.

---Accommodation and Airport Transfer Services---

Prices

All prices on this web site are quoted per person £ Sterling or in Euro or US Dollars and are based on two people sharing a room, unless
it is self catering apartments then the number of passengers will be indicated as per request (usually the min. is 4 guests per apartment).
Before you make your booking, we reserve the right to increase or reduce prices. Once you have made
your booking and paid a deposit, we guarantee not to increase your holiday price.

----------------Paying for your holiday booking--------------------

If you book your holiday more than 84 days before your departure date, you must pay a deposit. If you book your holiday less than 84 days of your arrival, you must pay the full cost at the time of your booking unless another term is agreed upon between `you` and ICR Travel Ltd.

For regular bookings, the deposit amount required is usually 1/3 of your total booking cost which will be indicated during your purchase and on your invoice. ICR Travel has the right to change the required deposit amount or its ratio without any prior notice.
The balance of your holiday must be paid 84 Days before departure.
For Transfer Only Bookings, full payment is required up on a booking and is not refundable under any circumstances.

Fees if applicable: Credit Card, Debit Card, Paypal, Amex and Other Cards used for making payments.
There are fees asscociated when using electronic payment methods which may at times get reflected to you "the buyer". These fees are clearly shown to you online at the time of your initiation of your payment or you would be notified verbally if your payment is being taken over the phone or in person.
When making any of your payments to ICR Travel, you agree to pay these fees indicated to you online or verbally during your initiation of payment of your purchase. By completing your payment, you understand and agree these fees are added to the total cost of your purchase and shown to you before making your final payment.Fees charged are not refundable under any circumstances.

ICR Travel has the right to change prices of goods and services as well as any payment fees, its ratios and/or amounts at anytime without any prior warning.

----------------If you make changes on your holiday booking----------------

If you want to make a change to your booking, we will do our best to help so that no new charges are incurred. In some circumstances where your change is considered a major one by our suppliers, we may reflect the costs to your balance as well as administration fees or other similar charges may be applied.

----------------If you cancel your holiday----------------

To cancel your holiday, you must notify us in writing as soon as you decide to do so. Your deposits will not be compensated unless otherwise was arranged and contracted for before you made your deposit payment. Any balance payment made in advance and/or before your 84 day limit was reached will be refunded however monies paid for bookings that are less than 84 days away will not be refunded.

----------------No Show Charges----------------

In the instances of non-appearances at your hotel or a change of accommodation upon arrival in resort as requested by you the customer will incur a 3 day no show charge plus any nights of accommodation used. No Show Charges are based on the daily rate of the first 3 nights of the accommodation. This charge is laid upon the customer by the hotel via your agency.

----------------If we alter your booking----------------

It is very unlikely that we will have to make any changes to your booking, but because we plan arrangements months in
advance, we reserve the right to do so. Most changes are minor such as the withdrawal of a facility, the need to
change your hotel to another one of the same category, the late opening or closure of an advertised swimming pool.

Our Responsibilities.

We are responsible for making sure the holiday we supply is in accordance with the web site description and that all advertised
services reach a reasonable standard. We are also responsible for the actions and failures of our employees. If any part of your
holiday is not as promised and seriously affects the enjoyment of your holiday, we will pay you appropriate compensation,
which will not exceed the cost of your holiday.

Unreasonable Behaviour

If your behavior at your holiday property is considered to be unacceptable by the hotelier or owner of the property,
you may be asked to leave.

In such instance, your contract with us will end immediately, there will be no refund for unused travel or accommodation and
you will be entirely responsible for all expenses you may incur. We will also hold members of your part jointly or individually liable
for any damage to the property, together with legal costs we incur in pursuing the claim. We cannot be held responsible for the
actions or behavior of other passengers/guests who have no connection with your holiday arrangements or us.

Emeregency Assistance

We operate a 24 hour emergency service designed to offer expert help and advice with any problem which may arise during
your holidays.. Full details of this service, together with our contact numbers will be provided to you on your confirmation letter and/or can be found our web pages. If you are unhappy with the accommodation or any services we have provided, you should tell the owner or manager of the property immediately.
If they fail to put things right and the enjoyment of your holiday is affected, please contact our duty Office by phone or fax
so we can try to solve the problem while you are still on holiday. If you do not contact us, we cannot offer you our expert
help thus we can not be held responsible for any dissatisfaction you may have experienced.

Conditions

Your contract with us is based on these booking conditions and all other information contained within these pages on our web site,
which are governed by Turkish law. Any disputes may be dealt with by the Turkish courts.

ICR Travel Co.
ICMELER CENTRAL RESERVATIONS
I.C.R. Travel Ltd. - Icmeler Online